Terms & Condition (Direct Customer and Connector)

Last Updated: September 2025

These Terms & Conditions (“Terms”) govern the cashback and referral incentive program (“Program”) operated by LoanTech (“Company”, “we”, “our”, “us”) through our website and digital campaigns on Meta platforms (Facebook, Instagram and WhatsApp). By applying for a loan with us or by referring leads as a connector/advisor (“Connector”), you acknowledge that you have read, understood and agree to be bound by these Terms.

1. Scope & Applicability

(a) These Terms apply to Direct Customers and Connectors engaging with our campaigns or website.

(b) We market and generate leads via Meta platforms in line with their advertising and data policies. Participation is voluntary and subject to applicable law in India.

2. Program Models

2.1 Direct Customer Cashback – “Take Loan, Save Money”

Customers who apply for and receive a loan through our channels may be eligible for cashback. The minimum cashback is 0.5% of the loan amount disbursed (final percentage at Company discretion and subject to lender payout policies).

2.2 Connector/Advisor Incentive

Connectors who submit valid loan leads via WhatsApp or other approved channels may be eligible for incentive payout. The minimum incentive is 0.5% of the loan amount disbursed (final percentage at Company discretion and subject to lender payout policies).

3. Eligible Products

Personal Loans, Business Loans, Working Capital/OD, and Loan Against Property (LAP). Other products may be notified by the Company from time to time.

4. Payout Method & Timing

(a) Bank Transfer Only: Cashback/incentive is paid only via electronic transfer (NEFT/IMPS/RTGS) to the registered bank account of the eligible Customer or Connector. No cash, cheque, or DD will be issued.

(b) Timeline: Subject to clause 5, payouts will be processed within 30 (thirty) days after confirmation of loan disbursement from the lending partner.

(c) KYC & Bank Details: Accurate KYC and bank information must be provided; delays or failures caused by incorrect/changed details are not the Company’s responsibility.

(d) Taxes: Payouts are subject to applicable taxes and deductions (including TDS) under Indian law, wherever applicable.

5. Mandatory First EMI Condition

Cashback/incentive will be credited only after the first EMI is successfully debited by the lending partner. If the first EMI fails or is reversed, no payout shall be due.

6. Disqualification & Non-payment

No cashback/incentive shall be payable if: (i) the loan is cancelled, rejected, reversed or foreclosed by the lending partner; (ii) the customer withdraws/self rejects after disbursement; (iii) fraudulent, misleading or incorrect information is provided; (iv) eligibility criteria are not met; or (v) platform or legal policies are violated.

7. Company Rights

We may verify disbursement/EMI status with lenders and supporting documents before payout. We may modify, suspend, or terminate the Program, or vary the percentages for any product/partner at our sole discretion without prior notice.

8. Digital Marketing & Meta Compliance

(a) We follow Meta’s advertising, lead generation and financial services policies, including restrictions on misleading claims and requirements for clear disclosures.

(b) By interacting with our ads, lead forms or WhatsApp messages, you consent to be contacted regarding loan services. You may opt out by replying “STOP”. 

(c) You agree not to misuse our brand/ads. Unauthorized forwarding, spam or bulk messaging is prohibited.(d) We will not request or publish false testimonials or misrepresent lender terms in ads or messages.

9. Data Privacy & Consent

We collect and process personal data for the purpose of loan sourcing and servicing in accordance with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, as notified from time to time. Data is shared only with authorized service providers and lending partners for processing your application/referral. You may write to loantech25@gmail.com to exercise access/withdrawal of consent subject to legal and contractual limits.

10. Relationship & Disclaimers

(a) The Company operates as a Direct Selling Agent (DSA). Loan approval, sanction, terms and disbursement are solely at the discretion of the respective bank/NBFC.

(b) Cashback/incentive is a promotional reward offered by the Company and is not part of the loan contract with the lender.

(c) We are not responsible for lender decisions, settlement cycles, banking delays, EMI failures, or third party system issues.

11. Grievance Redressal

For queries or grievances relating to payouts, privacy or campaigns, contact:

Email: loantech25@gmail.com | Phone: [Company Contact Number]

We aim to acknowledge within 48 business hours and resolve within reasonable timelines.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of competent courts at Bangalore, Karnataka.

13. Acceptance

By submitting a lead, applying for a loan, or participating as a Connector, you confirm that you have read, understood and agree to these Terms.